Regarding Product Handling
As our accessories are delicately crafted, please handle them with care.
If You Experience Any Abnormalities on Your Skin
- Please refrain from using immediately and consult a specialist.
Scenarios to Avoid Wearing
- High-temperature environments like saunas (as they may cause burns)
- Extreme cold areas like ski resorts (as they may cause frostbite)
- During strenuous activities, sports, or while caring for children (as they may cause harm to the body or damage the item)
Individuals Requiring Medical Consultation
- Those wearing a pacemaker (please consult a doctor before using products containing magnets)
Care Instructions
Cleaning Method
- After use, wipe off sweat and dirt to prevent rust and discoloration.
Storage Method
- Avoid direct sunlight, dust, and high temperatures. Store in a place that minimizes scratches, such as a jewelry box or pouch.
Cleaning
- At home：Please wipe with a metal-specific cloth. For accessories with plating, be cautious as using abrasive cloths may alter the surface appearance. Cloths are available for purchase in-store and online.
- In-store:：Polishing and cleaning are offered free of charge at all stores.
Quality Information
Handmade Products
- Please note that as our items are handmade, there may be slight variations in each product.
In Case of Damage
- While we strive for the highest quality, should there be any defects, we offer returns or exchanges within two weeks of purchase.
A receipt must be presented for returns.
- Repairs for damage caused by the customer are available upon request at our store. Please note that repair services are generally charged.
Repairs may not be possible depending on the circumstances of part loss or damage to the item.
Brass Products
- As brass items are sensitive to sweat, water, and moisture, please remove them when washing your hands or bathing.
- If not in use for an extended period, storing them in a bag or pouch to prevent oxidation is recommended.
Ring Products
- Applying excessive force to rings may cause deformation, compromising both the design and the risk of stone detachment.
- Please note that due to design constraints, some rings cannot be resized, and slight deviations in size or engraving may occur during resizing.
Products with Chain Usage:
- Products such as necklaces and bracelets that use chains are designed with connecting parts that may detach under stress. This is a safety feature to protect your body and prevent the chain from breaking. If any parts detach, please contact the shop.
In Case of Damage
- We offer repairs for products that have been damaged after purchase. Please contact our store for assistance. Repair services are generally charged.
- Depending on the circumstances of part loss or damage to the item, repairs may not be possible.
